OUR WEBSITE IS UNDER CONSTRUCTION!
Thank you for your patience as we improve our website. Although you can still find valuable information
about our program on this site, we are making improvements that will make it more helpful to you.
Please follow our progress and let us know what you think!
Karen M. Roye, Director
Visit our Main Office at:
617 Mission Street
Between Second and New Montgomery
San Francisco, California
Open Monday through Friday
8:00 am to 5:00 pm
Visit us also at these locations:
Bayview Hunters Point Office
Across from the Post Office
1315 Evans Street
Monday-Friday
8:00 am to 5:00 pm
Mission - Excelsior Office
At the One Stop Career Link Center
3120 Mission Street
Monday, Wednesday, Friday
8:00 am to 5:00 pm
To call us: 1-866-901-3212
or for TTY: (415) 356-2791
Email
OPENING A CHILD SUPPORT CASE
You can now fill out an application for child support services online and submit it electronically using SOLA. It’s easy, secure, and available at no cost. Just complete the application, submit, and wait for a child support agency worker to contact you.
Click here to complete your SOLA-Online Application
Program Mission
Our mission is to empower parents to provide economic support for their children by furnishing child support services in the form of location of parents, establishment of paternity and support obligations and enforcement of support obligations, thereby contributing to the well being of families and children. Our vision is to ensure that children receive the financial and medical support they need from their parents to be healthy and successful.
About Our Services
The San Francisco Department of Child Support works with parents-custodial and noncustodial-and legally acknowledged guardians to ensure children and families receive court-ordered financial and medical support. Services offered by the Department include: establishing paternity (fatherhood); locating absent parents; requesting child support orders from the court; requesting medical support orders from the court; enforcing child support orders; modifying child support orders; and enforcing spousal support orders in conjunction with child support.
Excluded Services
Child support program services include obtaining child support and medical support orders, establishing paternity, and collecting support payments—NOT divorce, custody, or visitation. Legal assistance on these other family law matters may be obtained through the Family Law Self Help Center & The Office of the Family Law Facilitator located at 400 McAllister Street, Room 009 Lower Level, San Francisco, CA 94102-4514. Their phone number is (415) 551-3991 [24 hours recorded information].
Equal Treatment
The State of California and City of San Francisco is committed to treating all people equally. No one will be excluded from services or denied access to the child support program, or otherwise subjected to treatment that is different than that provided to others because of age, color, disability ethnic group identification, national origin, race, religion or gender. The Department of Child Support Services is responsible for ensuring that all persons are provided equal access to services and information. All programs shall deliver services in ways that recognize individual differences and are sensitive to cultural differences. Effective communication with customers who don’t speak English will be achieved through bilingual staff, translated written materials, and contracted interpreter and translation services.
